CIT Utah

De-escalation Trainings

Law Enforcement Course


De-escalation Training for Law Enforcement is an 8-hour course of instruction that focuses on four principles of safety.  Along with prioritizing the essential need of officer safety, the principles emphasize safety of all persons involved and safety of the community.

De-escalation Training for Law Enforcement provides instruction on identifying the signs, symptoms, and presentations of psychiatric disorders, developmental disorders, age related disorders, cognitive disorders, and substance abuse disorders. Training videos developed specifically for law enforcement response to these types of situations are incorporated, reviewed, and discussed. 

(A 4-hour version of the law enforcement course, "De-escalation Training for Law Enforcement - Intervention Strategies" is also available and omits this clinical portion of the 8-hour course for those officers well trained in behavioral health issues.)

In receiving this training, law enforcement officers will learn techniques to respond effectively, interact rationally, and remain calm in emotionally charged situations.  Officers will also learn how to recognize hooks and triggers as a method to create empathy and establish a resolution. Additionally, officers will learn simple acronyms that will contribute to quick and effective implementation of skills that can be used to safely guide officers' decisions, judgment, and actions in these emotionally charged situations.

This course is taught in a high-energy, casual, and interactive format. Scenarios based on actual calls for service are incorporated to demonstrate the techniques presented and encourage further discussion.  A manual is provided for each attendee to take notes and follow along with the instruction.  

Comments from past law enforcement trainings:

"This is one of the few LEO trainings that I wish would have been longer.  The scenarios were awesome training opportunities."  Officer H. Kintzel, Andover Police Department ~

"Ron (the instructor) is very knowledgable and makes the information easy to understand and implement."  ~ Officer T. Miller, Lafayette College Police Department ~

"I think this is very useful and necessary training for all officers.  Ron is an awesome instructor and very knowledgable."  
~ Sergeant H. Lang, West Jordan Police Department ~

"I believe every officer, old or new, should be mandated to have this training."  Officer J. Blanding, Andover Police Department ~

"Having been CIT Certified before, the refresher is invaluable to me."  ~ Agent Doug Chambers, Utah DoC Adult Probation and Parole ~

"Great training!  Some of the better training I've attended!"  Officer J. Conrad, Rose Hill Police Department ~

"The instructor was able to bridge the gap between mental health and officer safety.  I would recommend this course and his teachings to anyone." ~ Lt. B. Buckman, Andover Police Department ~

 
"I think this was great and useful training for any patrol officer.  Anytime any force can be avoided, it is a great thing."  
~ Sgt. J. Lake, Township of Spring Police Department ~

"Engaging and captivating instructor.  This job gets tougher all the time and this most definitely is a useful and needed class."  ~ Officer C.Hendricks, Allentown Police Department ~

"This training was very helpful.  I feel like I understand the overall aspects of good communication better, while still being able to feel like I can maintain safety and effect an ideal outcome of the situation."  ~ Officer R. Lofgran, West Jordan Police Department ~

"Simple and real approach.  Everything discussed was pertinent.  Excellent training for non CIT Officers and a great refresher for veteran and CIT Officers."  ~ Sgt. C. Hamilton, State College Police Department ~

"Interactive, well put together, and organized.  Very needed in modern police work.  Great training."  
~ Sergeant j. Holt, West Jordan Police Department ~

"Excellent training.  All officers could use this training as it applies to every area of law enforcement."  ~ Officer M. Neal, Rose Hill Police Department ~

 
"Most training in dealing with these issues come from mental health experts and not law enforcement.  This (having a law enforcement officer teach this course) made the class more worthwhile  to what we deal with."  ~ Officer R. Rayzor, Paola Police Department ~

 
"Instructor was extremely knowledgable and kept my interest throughout training.  All law enforcement officers would benefit greatly from this class."  ~ Officer J. Mundy, Spring Hill Police Department ~

"This training is up to date and applies to situations police commonly deal with.  Ver good and practical.  Every officer should attend."  ~ Lt. J Robertson, West Jordan Police Department ~

"Clinical analysis and technique was then applied in practical scenarios.  The instructor made himself available for additional conversation."  ~ Lt. A. Hausman, Allentown Police Department ~

 
"The instructor can teach from a level of having experienced what he teaches.  Invaluable!"  ~ Sergeant C. Edmonds, West Jordan Police Department ~

"Fantastic training, I feel like I am much more prepared to deal with people in crisis."  ~ Supervisor Kirk Lambert, Utah DoC Adult Probation and Parole ~

"This training is very useful and important for officers on the street.  Instructor is one of the best at instructing verbal de-escalation."  ~ Deputy Chief D. Poore, Paola Police Department ~

"Best training I have seen yet on this topic."  ~ Officer A. Dudash, Alhambra Police Department ~


Non Law Enforcement Course

De-escalation Training for Non Law Enforcement is a 4-hour course of instruction that focuses on de-escalating a situation and maintaining safety until a resolution can be reached or until law enforcement responds for assistance.

De-escalation Training for Non Law Enforcement incorporates three principles of safety.  In receiving this training, participants will learn techniques to respond effectively, interact rationally, and remain calm in emotionally charged situations.  Participants will also learn how to recognize hooks and triggers as a method to create empathy to establish a resolution, maintain the situation until assistance arrives, or disengage. Simple acronyms are taught for quick and effective implementation of skills in these emotionally charged situations. 

This course is taught in a high-energy, casual, and interactive format.  The instruction incorporates scenario based training, that will be developed for the specific discipline of the attendees, to allow practice and/or observation of the techniques presented.  A manual is provided for each attendee to take notes and follow along with the instruction.



Community Member Course

De-escalation Training for Community Members is a 2-hour interactive lecture style course of instruction and is for members of the community who work with the public. This course of instruction is the exact same course of instruction provided within the 4-hour Non Law Enforcement course, but omits the scenario training.  

Any person who is employed in a position that comes into contact with the public may have a situation arise where they find themselves interacting with an emotionally charged individual. How to handle the situation? What should be said or done? How to maintain safety while getting help?  These are the questions that are answered in this course. Specific tactics to assist with de-escalating a volatile situation and maintaining safety will be discussed, explored, and demonstrated.
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